Oh man, this never, ever, gets old…(and the 1% rule)

January 28, 2008          Comments (1)

“Adam!!!! I miss you! I need a little Adam back in my life because my life is just so hectic…”

“I’ve actually been walking around for the past two days thinking about how good I think I look (not to be a snotball, but it’s a refreshing feeling). Actually, I’m going to go out on a limb and say I’ve never looked this good, and I think it can only get better…”

“Haha…I am, I am…FYI, I dropped 2lbs in the first week…been weighing in on Tuesday since I usually play cards on Mondays…”

“After reading your amazingly thought and extremely well written response. I was blown away. You seem to be really deep and real and are good at words. You are 100% right. I’d like to give your program a shot.”

“I think this may be the first time since my early childhood that I’ve gone a whole week without eating any processed sugar.”

“I am soooooooooo happy to be back. Dude, I missed you over the weekend! I did really well. I went to the gym 5 times! My face looks a million times better (that is the first place I always see a difference).”

“I just tried on a pair of jeans that I wanted to fit into for a while! They fit wonderfully and comfortably…thank you so much for your dedication thus far!”

“I am sensing the beginning of a serious attitude change. I know I have a long way to go but now when I look at pictures of myself I see the good I have accomplished and I have this new sense of faith in myself. I just think that I’ll keep going day by day like this and I’ll get to where I want to be.”

“I have been thinking a lot about what you wrote today. About wasting potential. This is an idea that has plagued me for ages. What I end up doing though is spending too much time thinking about it and a lot less time doing it. I really want to make a change and rise to my full potential. I think somehow you are bringing it out of me…and no one has ever done that before…”

“…Yes yes, I just wanted to tell you that I was jumping ship on the scale for a bit because to be quite honest, I’ve never been so confident about my exterior.”

These are emails I got just in the last few days from some of my amazing clients.

It’s interesting because the 1% rule suggests that only 1% of your entire customer base will tell you how they actually feel. 1% of the users of Wikipedia wrote almost 70% of all the articles. 1% of your blog readers will comment. 1% of your customers will bring in most of the referrals, etc., etc., etc.

The challenge is how can you get more than just 1% of your customers involved?

When you live for your clients (as I do), and your business, I think clients sense that. You become a part of their life too and they will be much more willing to share their thoughts and ideas with you which is priceless.

P.S. Making a difference in people’s lives…that never, ever, gets old!



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1 Comment »

  1. [...] My meaning occurs when I get praise like this and this and this and this and this, etc., etc. That’s what it’s all about. I’m not saying every entrepreneur cares about meaning. Many don’t. I’m also not saying I’m running a non-profit. [...]

    Pingback by Guru Gilbert » How Can I Not? — February 29, 2008 @ 7:51 am

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