Every once in a while, on my way home from the gym in the mornings, I’ll get myself breakfast. Nothing crazy. I’ll get egg whites and turkey in a whole wheat wrap. It’s amazing. Well, at least to me it is.
I would say one out of every ten times I order this it gets messed up. Usually, they throw in cheese. I don’t like cheese except on pizza.
It’s very frustrating as I’m all set to eat my breakfast. I have my little protein shake. My paper and my egg white and turkey wrap. It’s a beautiful thing.
I open it and boom there is cheese. I won’t eat it. Not even for health reasons. I just don’t like it. I then have to make my own egg whites, which I usually do anyway, but it’s annoying to say the least.
I’m paying $4.00 for something that would cost me about 60 cents to make myself.
The next time I go back to the place, I’ll usually tell the manager after I emphasize egg whites and turkey only. See, I used to request egg whites and turkey and NO cheese. Bad move and I quickly realized it.
These grill guys hear cheese and it’s going on there whether I want it or not. It used to happen to me when I would ask for no cheese on my hamburgers.
Anyway, I must say that every time, except once, the manager of the particular place has apologized and made good on it by not charging me.
This is refreshing and smart. $4.00 and the principle of my anti-climatic breakfast is worth more to me (or caused me more hassle) than it is to them.
Maybe when you Google your business this will come up and you can reward your managers for doing the right thing.
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